No Win No Fee Housing Disrepair Claims

With a no win, no fee agreement, you can bring a housing disrepair claim against your council or housing association without paying anything upfront. Below, we set out what you’d pay if you win and when costs can still arise, so nothing comes as a surprise later. Whether your claim qualifies depends on our assessment and the terms of the agreement.

  • SRA regulated (SRA No. 813100)
  • Free claim check
  • Costs explained in writing before you sign

How Does No Win No Fee Work?

No win, no fee is a conditional fee agreement (CFA) between you and us. There’s nothing to pay upfront, and our fees depend on your claim succeeding.

01

Free claim check

We review what you tell us and assess whether we can take your case on.

02

Agreement in writing

If we can act for you, we explain the funding terms, including the success fee, expenses and any possible deductions, before you agree to go ahead.

03

We handle your claim

We pursue the repairs and compensation, keep you informed, and discuss any settlement offer with you before it’s accepted.

Your Costs If You Win or Lose

Cost Type If your claim succeeds If your claim doesn’t succeed
Our legal fees Usually recovered from your landlord None, provided you’ve kept to the agreement
Success fee Up to 25% of your compensation None
Expenses (disbursements), such as survey or court fees Usually recovered from your landlord Dealt with as set out in your agreement
Your landlord’s legal costs Normally none, though turning down a settlement offer can change this You could be ordered to pay some, covered only if your claim has insurance that includes them

Costs can also arise if you end the agreement early, don’t cooperate with the claim or give us information that turns out to be untrue. Your agreement sets out exactly when this applies.

The Success Fee and How It’s Capped

The success fee is the extra fee payable under your conditional fee agreement when your claim succeeds. It’s deducted from your compensation at the end, so the amount you receive is your compensation minus the success fee and any other deductions your agreement allows.

It’s never more than 25% of your compensation, and your agreement shows the exact percentage, and how VAT is treated, before you sign.

Other Costs Your Agreement Covers

Expenses (disbursements)

Surveys, court fees and medical reports are usually recovered from your landlord if your claim succeeds. Your agreement explains how any that aren’t recovered are handled.

Your landlord’s costs and insurance

No win, no fee covers our fees, not your landlord’s. If a claim fails, a court can order you to pay some of your landlord’s legal costs. After-the-event insurance can protect you against this, depending on the policy and its limits and exclusions, and we’ll tell you whether it applies to your claim and what it costs before you agree.

Smaller claims

If the estimated cost of the repairs is £1,000 or less and the compensation (damages) claimed is also £1,000 or less, the case may be dealt with as a small claim, where the rules on recovering legal costs from your landlord are more limited. We’ll tell you at the start if that’s likely and how your agreement deals with it.

Ending the agreement early

If you end the agreement after work has started, you may have to pay for the work done up to that point.

Who Qualifies for No Win No Fee

Not every claim can be taken on under no win, no fee. Before offering an agreement, we look at who your landlord is, whether the disrepair was reported, how long ago it started, the evidence available and what the claim is likely to be worth.

Our acceptance criteria can be narrower than the rights tenants have in law, so a free claim check is the quickest way to find out where you stand.

Want to know if your claim qualifies?

The check is free and there’s no obligation.

Your Protections as a Client

  • Your funding terms, including possible deductions and costs, explained in writing before you agree
  • A 14-day right to cancel if you sign remotely or away from our office, where the law allows
  • An SRA-regulated firm, with a complaints procedure and access to the Legal Ombudsman

Frequently Asked Questions

There’s nothing to pay upfront and none of our fees to pay if your claim fails, as long as you keep to the agreement. If it succeeds, a success fee comes out of your compensation.
Where a survey is needed, its cost is normally recovered from your landlord if the claim succeeds. Your agreement explains how it’s paid in the meantime and what happens if the claim doesn’t succeed.
Usually, yes. If you sign remotely or away from our office, you normally have 14 days to cancel. If you asked us to start work during that time, you may have to pay for work already done.
It may ask to. Landlords can seek to set compensation against rent arrears, so tell us about any arrears at the start and we’ll explain how they could affect what you receive.
It can. Our housing disrepair claims usually seek the outstanding repairs as well as compensation, and your agreement confirms what’s included before you go ahead.

Find Out If Your Claim Qualifies

Tell us about the disrepair, who your landlord is and what you’ve reported so far. We’ll let you know whether your claim could be taken on under no win, no fee and answer any questions about the costs before you decide.

Housing Disrepair Solicitors is a trading name of SLS Solicitors Limited, which is authorised and regulated by the Solicitors Regulation Authority (SRA number 813100).