Electrical Hazard Claims: Faulty Wiring, Unsafe Sockets and Power Loss

If your sockets are sparking or the fuse box keeps tripping and your council or housing association still hasn’t fixed it, you shouldn’t have to live with that risk. Housing Disrepair Solicitors brings electrical hazard claims for London tenants, pushing landlords to make the wiring safe and claiming compensation for the time you were left exposed to it. There’s nothing to pay upfront on eligible claims, which may be handled on a no win, no fee basis, subject to the terms of the agreement.

  • SRA regulated (SRA No. 813100)
  • No win, no fee for eligible claims
  • Free claim check

Burning smell, sparks or an electric shock? If it’s safe, switch off the power at the fuse box and report it to your landlord as an emergency. If there’s fire or smoke, get out and call 999.

Can You Make an Electrical Hazard Claim?

Most electrical hazard claims rest on the same three points, so it’s worth checking each one against your situation.

  • The fault is in your landlord’s electrics, such as the wiring, sockets, switches, light fittings or fuse box it supplied, rather than an appliance you own.
  • Your landlord has been told about it, or should have known from an inspection or electrical safety check.
  • It’s still unsafe or unrepaired, or the same fault keeps returning after a quick fix.

Strongest claims

Faults that leave you with no electricity for long periods, or that put your household at risk of a shock or fire, tend to make the strongest claims.

Check If You Can Claim

Is It an Electrical Emergency?

Some electrical faults are dangerous enough to need fixing the same day, while others are urgent but don’t put you at immediate risk.

Same day

Treat it as an emergency

If you notice a burning smell or scorch marks around a socket or switch, see sparks, get a shock from a fitting, find water near wiring or light fittings, or lose all power, treat it as an emergency. Switch off at the fuse box if it’s safe to do so, and report it to your landlord straight away.

Urgent

Urgent, so report it in writing

Sockets that have stopped working, lights that flicker, a fuse box that keeps tripping and no electricity in part of your home all need prompt repair, even when they aren’t dangerous straight away. Faults that keep coming back can point to a deeper problem with the wiring.

What an Electrical Hazard Claim Can Achieve

A claim aims to make the whole installation safe, rather than swapping one socket while the rest of the wiring stays faulty, and to compensate you for the time your home wasn’t safe.

A safe, properly tested installation

A claim can push for a qualified electrician to inspect and test the wiring, and for every fault they find to be put right, rather than one part being replaced at a time.

Compensation for unsafe or unreliable power

You may be able to claim for the disruption and worry of living with dangerous electrics, rooms without working lights or sockets, or repeated losses of power.

Losses and injuries

Food spoiled when the fridge or freezer lost power, appliances damaged by an electrical fault and reasonable extra costs can be included where you can show them. A shock, burn or fire injury can form part of the claim as well.

How much a claim is worth depends mainly on how long the fault was left unrepaired and how much danger or disruption it caused your household.

Before You Get in Touch

  • Film flickering lights, sparking or the fuse box tripping, and photograph any scorch marks.
  • Keep a log of each time the power goes off or the fuse box trips, with the date, time and how long it lasted.
  • Ask your landlord in writing for a copy of the latest electrical safety report for your home.
  • Keep receipts or photos of spoiled food and damaged appliances.

Faulty electrics and a landlord that won’t act? See whether you can claim.

Frequently Asked Questions

Yes. Your landlord should give you a copy after each inspection, and a new tenant should receive one before moving in. If your landlord can’t show that a check has been done, raise it through its complaints procedure and keep the reply, because a missing check alongside faulty electrics can strengthen a claim.
A fuse box that keeps tripping is often a sign of a fault. Unplug everything and reset the switch, and if it still trips, the problem is likely in the wiring or a circuit, which your landlord must repair. If it only trips when one particular appliance is plugged in, that appliance is the more likely cause.
Not if the fault is on the electricity network supplying your street or building, in which case you should call 105 to report it to your local network operator. If only your home has lost power, or your fuse box keeps cutting out, the problem is more likely inside your home and your landlord should send an electrician.
Your landlord must repair sockets that have stopped working, but it doesn’t usually have to add new ones. If dead sockets mean you’re relying on extension leads plugged into each other, report it in writing as a safety concern, because overloaded leads are a common cause of electrical fires.
Yes, if the shock came from a fault your landlord knew about, or should have known about, and failed to fix. Get medical help straight away even if the shock seemed minor, report it to your landlord in writing the same day, and keep photos of the socket or fitting involved.
Usually, yes, if your landlord supplied it. An electric shower is part of the installation for heating water, and a fixed extractor fan is part of the home’s ventilation and electrics. For secure council tenants, a broken extractor fan in an internal kitchen or bathroom should be repaired within 7 working days under the Right to Repair scheme.

Living With Electrics You Don’t Trust?

Tell us what’s been happening, when it started and what your landlord has said or done about it. We’ll check whether you have a claim, explain the next steps in plain terms and put any costs in writing before anything goes ahead.

Housing Disrepair Solicitors is a trading name of SLS Solicitors Limited, which is authorised and regulated by the Solicitors Regulation Authority (SRA number 813100).