Signs of everyday condensation
Droplets on windows after cooking or a shower that clear once the room is aired, with no damp patches or mould building up on the walls. On its own, this is usually down to normal daily moisture.
Mould that keeps coming back after cleaning can be a sign that something in your home needs fixing. We help council and housing association tenants across London bring damp and mould claims, pushing for the cause to be repaired and seeking any compensation you're entitled to. Eligible claims may be handled on a no win, no fee basis, subject to our assessment and the terms of the funding agreement.
You may have grounds for a claim if:
We'll also ask how the problem has affected your household and whether you may be able to seek compensation.
Check If You Can ClaimLandlords often say mould is "just condensation". Cooking, showering and drying clothes do put moisture into the air, but when it becomes a regular problem, the property itself is often part of the reason.
Droplets on windows after cooking or a shower that clear once the room is aired, with no damp patches or mould building up on the walls. On its own, this is usually down to normal daily moisture.
Mould that returns soon after cleaning, spreads across walls or ceilings, or appears in the same cold spots each winter. Broken extractor fans, windows that won't open, poor insulation and faulty heating can all play a part.
Condensation and disrepair can exist side by side, which is why government guidance says landlords should investigate the cause rather than blame the way you live. Before you commit to anything, we look at what's behind the problem, using an independent surveyor where needed, and if the evidence suggests your landlord isn't responsible, we'll explain why.
A claim can get the cause fixed and win compensation for living with it.
A claim can push your landlord to deal with what's causing the damp, such as a leak, damaged brickwork, faulty ventilation or poor heating, and to put right walls and ceilings the damp has spoiled.
You may be able to claim for the discomfort, inconvenience and loss of enjoyment of your home while the disrepair went unfixed, including rooms you haven't been able to use properly.
Belongings damaged by mould and reasonable extra costs, such as running a dehumidifier, can be claimed where you can show they were caused by the disrepair. Health effects can be relevant too, if medical evidence supports them.
There's no fixed amount for a damp and mould claim. The value depends on how long the problem lasted, how serious it was and the losses you can show, and we'll give you a realistic idea once we know the details.
Your landlord must fix the cause of the damp, not just the mould, and social landlords in England now have fixed deadlines to do it.
Under section 11 of the Landlord and Tenant Act 1985, your landlord must keep the structure, exterior and installations such as heating, water and sanitation in repair. Sections 9A–9C of the same Act, added by the Homes (Fitness for Human Habitation) Act 2018, also require your home to be fit to live in throughout your tenancy, and freedom from damp is one of the things taken into account. Damp and mould growth is also a hazard councils can assess under the Housing Act 2004.
Since 27 October 2025, social landlords in England must meet these timescales once they know about a hazard:
If the work can't be done in time, your landlord must offer you suitable alternative accommodation. Damp and mould that isn't a significant hazard must still be repaired within a reasonable time.
Find out how Awaab's Law works →In Wales: the Renting Homes (Wales) Act 2016 sets similar duties, and Awaab's Law does not apply.
Find out in a few minutes.
Describe what is happening and for how long. We will tell you if you have a potential case and, should we accept your case, an independent surveyor can prove the cause and we will show all our costs before any commitment from you.
Housing Disrepair Solicitors is a trading name of SLS Solicitors Limited, which is authorised and regulated by the Solicitors Regulation Authority (SRA number 813100).